We apologise for this. We take the utmost care in ensuring that your products reach you in great condition with no mix ups or omissions. But, in the unfortunate event that you do find products are missing, here's what you can do:
> The delivery boy will raise the issue with our customer support/admin so that the refund will immediately reflect in your My Wallet as equivalent points that can be used against future purchases at The Organic World [in the case of prepaid order]
> For Pay-On-Delivery order, that item will be removed from your invoice and you can pay for the remaining items
> You can reach out to our Customer Care on [email protected]
or on +91 96068 09090 and we will resolve this issue at the earliest.
> The refund amount will reflect in your My Wallet as equivalent points that can be used against future purchases at The Organic World.