Frequently Asked Questions

You can delete your account by sending a request over email to [email protected] with the subject line "Delete My Account"

This is usually because of some error in your details filled in the mandatory fields. Please get in touch with us on [email protected] or on our Customer Care number +91 96068 09090 and we will resolve this issue at the earliest.

Yes, you will need to register with your contact details.

No, you cannot register at our stores. Registration is only online for online delivery.

No, you cannot change your details at our store. This can only be done online via the website or app for online order.

No, only one phone number can be linked to one customer.

Yes, that is possible. But each member will have to have their own unique phone numbers to login.

No password is required registration is based on OTP validation.

You can raise: > Return requests > Cancel your order > Repeat your order > Download your Invoice > View/modify your Wishlist > See your My Wallet and view all the transaction details against each order > View exciting Offers/Vouchers/Deals available for you > Change your Profile details > Visit the Subscription page and manage your Plans > Add/Edit/Remove addresses

No, registration is free.

We take your privacy very seriously at The Organic World. Our Privacy Policy describes how we treat user information that we collect on our website and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

You can update them in the My Account section.

Yes, you will need to register and fill in the details as requested on the registration page.